Appearing to care

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We know that your customers will put up with imperfect, but one thing that they’d like in return is for you to care. Marketers keep making big promises, and organizations struggle to keep those promises. Sooner or later, it leads … Continued

When in doubt, connect

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That’s what fast-growing, important organizations do. Making stuff is great. Making connections is even better.         Source: …Read More

Weekend Favs August 5

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Weekend Favs August 5 written by John Jantsch read more at Duct Tape Marketing My weekend blog post routine includes posting links to a handful of tools or great content I ran across during the week. I don’t go into … Continued

The Peter Possibility

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Dr. Laurence Peter understood the promise and peril of bureaucracy better than most. Fifty years ago, he wrote, “managers rise to the level of their incompetence.” The Peter Principle states that if you do a good job, you get promoted, … Continued

Anti-glib: Knowing what you're talking about

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Glibness is a disease that’s particularly virulent in Silicon Valley, politics, entertainment and the executive suite. Someone has an insight (or gets lucky) and then amasses power. Surrounded by more than they’re willing to understand, they substitute the glib statement, … Continued

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